SMS Communication Compliance
Our Commitment to Responsible Messaging
AlvixHQ LLC is committed to responsible SMS communication practices. We comply with all applicable regulations including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
Opt-In Process
All SMS communications require explicit customer consent. Customers must actively opt-in to receive text messages from our service.
Example Opt-In Message
“By providing your phone number, you agree to receive text messages from [Business Name] via AlvixHQ LLC. Message and data rates may apply. Text HELP for assistance. Reply STOP to opt out at any time.”
Opt-Out Process
Customers can opt out of SMS communications at any time by replying “STOP” to any message. We immediately honor all opt-out requests.
Auto-Reply to STOP
“You have been unsubscribed from [Business Name] text messages via AlvixHQ LLC. You will not receive any further messages. Reply START to re-subscribe.”
Message Types
- Basic call answering and customer service responses
- Business information and responses to inquiries
- Call routing and connection notifications
- Appointment confirmations and reminders
- Follow-up communications for leads